Customer Support

We are here to help you with any questions or issues you may encounter while using the GMC Portal.

Common Topics

• Account Issues: Login problems, password reset, account verification
• Vehicle Registration: How to register a vehicle, uploading documents
• Fee Payment: How to pay fees, payment failures, receipt generation
• Challan Queries: Challan status, payment of challans, disputes
• Technical Issues: Website errors, mobile compatibility, browser issues

How to Reach Us

Email Support

Write to us at support@paygmc.in. We aim to respond within 24-48 hours.

Phone Support

Call us at +91 8210700XXX during office hours (Mon-Fri, 10:00 AM - 5:00 PM).

In-Person

Visit the GMC Portal office during business hours for in-person assistance.

FAQs

How do I reset my password?

Click on "Forgot Password" on the login page and follow the instructions. An OTP will be sent to your registered mobile number.

How do I pay my vehicle tax?

Log in to your account, navigate to the Fee section, and follow the payment instructions. You can pay via online payment gateway.

What should I do if my payment failed but amount was deducted?

Contact our support team with your transaction reference number. We will investigate and resolve the issue within 7-10 working days.